ABOUT US
Helen Nicholson, the facility manager, has over 20 years of experience in operating a quality family oriented and accredited aged care facility.
Helen prides herself on continuous improvement program that actively pursue excellence.
It costs nothing to smile and even less to be kind. If we can help people around us with a kind word and a genuine welcome, then we are a success and making this world a better place.
HELEN NICHOLSON
FACILITY MANAGER
OUR MISSION & PHILOSOPHIES
Graceland Manor is committed to providing the highest standards of care and support to our residents and their families and to ensure that all who live and work within our home feel worthy, welcome and wanted.
Promotes optimum health, well-being and physical independence.
Promotes stimulus and variety through motivating activities.
Respects the LIFE, RIGHTS and DIGNITY of the individual.
Supports freedom of choice & decision making.
Seeks assessment and expert advice for specific problems.
Recognises cultural and religious preferences.
Provides a harmonious environment which residents recognises as their home.
FAMILIES
Families are considered to be an integral part of Graceland Manor and you are encouraged to participate in the day-to-day care of your relative. This can involve taking part in diversional therapy activities, visiting or outings.
Resident/Relative Support Meetings are held regularly. We encourage families and friends to participate in these meetings.
RESIDENTS REQUIRING PERMANENT OR RESPITE CARE
Incoming residents must be assessed by their local Aged Care Assessment Service (ACAS) as being suitable for Aged Care Service Placement. ACAS can be reached through your local public hospital. You may contact them directly or through your doctor.
If interested in permanent or respite care, prospective residents and/or relatives are interviewed by the Manger and given all relevant information prior to entry.
FEES & INGOINGS
Graceland Manor is an Accredited and Approved Aged Care Service. Fees start at 85% of the Australian Aged Single Pension. Ingoing contributions (accomodation bond) apply to eligible residents. More information regarding fees and ingoings is available on request.